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Quality and Environment
MISSION
PGM Vectra´s ARCH SA is to offer its customers high quality products, with differentiated characteristics and adjusted to their needs and through environmentally sustainable processes.
Vision
A ARCH SA seeks to grow and develop as a leading company in its activity, recognized as the best option for customers, employees, suppliers and investors, due to the quality of its products, innovation of its solutions, services, relationships and environmental performance.
Values
> Trust and credibility;
> Respect for customers, suppliers and employees;
> Commitment to innovation;
> Respect for the environment;
> Integrity, ethics and transparency;
> Promotion of justice and merit with employees;
> Commitment to sustainable growth.
Quality and Environmental Policy
The administration of ARCH SA intends, through the application and maintenance of a Quality and Environmental Management System, combined with a commitment to continuous improvement, to guarantee the quality and sustainability of all products and processes covered by its scope, in order to obtain recognition from its employees, customers and other interested parties.
Customer satisfaction
> Present differentiation of solutions and availability “Taylor Made”, combining sustainability with the brand’s high quality standards.
> Invest in product and process innovation, in order to minimize environmental impacts and respond to the needs of our customers and other interested parties.
> Comply with contractual conditions and ensure all support in after-sales service, increasing the satisfaction and confidence of our customers.
Employee satisfaction
> Value initiative, competence and merit in individual and collective performance.
> Promote responsible leadership and team spirit.
> Involve employees in the strategic and operational objectives of the ARCH.
> Promote opportunities for development and training at all levels of the organization.
> Stimulate and support initiatives for continuous improvement and innovation.
> Adopt a transparent, fair and rewarding remuneration policy for good performance.
> Ensure good hygiene and safety conditions at work, through appropriate mechanisms, for environmental control at internal and external level of the organization.
Fulfillment of compliance obligations
> Adopt ethical and responsible conduct with employees and other interested parties.
> Comply with statutory, regulatory, applicable legislation and other requirements of the management systems to which the organization subscribes.
> Observe best practices in social and environmental responsibility.
Commitment to environmental protection
> Continuously improve Environmental performance, at all levels of Management, for example, in the efficient use of natural resources, in minimizing energy and water consumption and in preventing pollution.
> Apply the principles of circular economy through the adoption of waste minimization practices and reuse of materials.
> Promote responsible attitudes towards the environment among its employees in order to progressively improve the organization's environmental performance.
Fulfillment of strategic objectives
> Promote the company's solvency by adopting good management practices.
> Ensure management conduct that promotes trust and external credibility.
> Enhance the brand Valadares and strive for its national and international affirmation.
> Guarantee the profitability of the activity and ensure fair remuneration for investors.
> Adopt reinvestment of results to ensure growth of ARCH.
